PrivacyPolicy
Your privacy is fundamental to everything we do. Learn how we collect, use, and protect your personal information with complete transparency and UK data sovereignty.
Introduction
Triangle OS Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI services, platform, and website.
As a UK-based company, we adhere to the highest standards of data protection, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. All data processing occurs within UK borders to ensure complete data sovereignty.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
- • We collect information you provide directly to us, such as when you create an account, use our services, or contact us.
- • We automatically collect certain information about your device and usage of our services, including IP address, browser type, and usage patterns.
- • We may collect information from third parties, such as authentication providers, with your consent.
- • To provide, maintain, and improve our AI services and platform functionality.
- • To process transactions and send related information, including confirmations and invoices.
- • To send technical notices, updates, security alerts, and support messages.
- • To respond to your comments, questions, and provide customer service.
- • To monitor and analyze trends, usage, and activities in connection with our services.
- • We do not sell, trade, or otherwise transfer your personal information to third parties without your consent.
- • We may share information with service providers who assist us in operating our platform.
- • We may disclose information if required by law or to protect our rights and safety.
- • All data processing remains within UK borders to ensure complete data sovereignty.
- • We implement industry-standard security measures to protect your personal information.
- • All data is encrypted in transit and at rest using advanced encryption protocols.
- • We maintain secure data centers within the UK with 24/7 monitoring and access controls.
- • Regular security audits and penetration testing ensure ongoing protection.
- • We follow GDPR and UK data protection regulations strictly.
- • Right to access: You can request a copy of your personal data we hold.
- • Right to rectification: You can request correction of inaccurate personal data.
- • Right to erasure: You can request deletion of your personal data in certain circumstances.
- • Right to portability: You can request transfer of your data to another service provider.
- • Right to object: You can object to processing of your personal data for certain purposes.
- • We retain personal information only as long as necessary to fulfill the purposes outlined in this policy.
- • Account information is retained until you request deletion or close your account.
- • Usage data and logs are typically retained for 12 months for security and improvement purposes.
- • Backup copies may be retained for up to 90 days after deletion for disaster recovery purposes.
Cookies and Tracking Technologies
What Are Cookies
Cookies are small data files stored on your device when you visit our website. We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services.
Types of Cookies We Use
- • Essential Cookies: Required for basic website functionality
- • Performance Cookies: Help us understand how visitors interact with our website
- • Functional Cookies: Remember your preferences and settings
- • Analytics Cookies: Provide insights into website usage and performance
Managing Cookies
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services. You can also use our cookie preference center to customize your cookie settings.
Data Sovereignty and International Transfers
UK Data Sovereignty
All personal data collected and processed by Triangle OS remains within the United Kingdom. Our data centers, servers, and processing facilities are located exclusively in the UK, ensuring complete data sovereignty and compliance with UK data protection laws.
No International Transfers
We do not transfer personal data outside the UK. This commitment ensures that your data remains subject to UK privacy laws and is not subject to foreign surveillance or data access requests that may compromise your privacy.
Third-Party Services
Any third-party services we use are carefully vetted to ensure they also maintain UK-based data processing. We require all service providers to sign data processing agreements that guarantee UK data residency.
Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us using the information below:
Data Protection Officer
Email: privacy@triangleos.com
Phone: +44 (0) 20 7946 0958
Postal Address
Triangle OS Limited
Data Protection Department
123 Innovation Street
London, EC2A 4DP
United Kingdom
Response Time
We will respond to your privacy-related inquiries within 30 days as required by GDPR. For urgent matters, please mark your communication as "Urgent Privacy Request."